Application Support Analyst - Front Office - Fixed Income & Derivatives Sales & Trading - AVP
Core
Provide business-facing and technical production support for business-critical Fixed Income and Derivatives applications, focusing on electronic trading platforms and front-to-end trading workflows.
Role type
Senior IC application support analyst (fixed income & derivatives)
Builds
Electronic trading platforms, FIX-based workflows, and trade-processing services for Front Office teams
Domain
Investment banking / Capital markets / Fixed Income & Derivatives
Required skills
Incident ownership, analytical troubleshooting, stakeholder management, production support, release management, root cause analysis, compliance adherence
Preferred skills
Experience with electronic trading venues, market connectivity, automation, resilience testing
Technologies
Electronic trading platforms, FIX protocols, market connectivity systems
Responsibilities
Provide day-to-day production support including proactive monitoring and incident management; Own and manage high-severity incidents to restore service; Support production releases, upgrades, and onboarding of new functionality; Investigate root causes of recurring issues and implement permanent solutions; Maintain support documentation and operational procedures; Ensure compliance with change governance and audit requirements.
Seniority
Senior, hands-on IC