Network Operation Centre Engineer - Officer - Network & System Operations - IT (Shift Rotations)
Core
Monitor, maintain, and support network infrastructure in a 24x7 NOC to ensure high availability and rapid incident response.
Role type
Network Operations Engineer (L1/L2)
Builds
Production network stability and incident resolution
Domain
Financial services / Capital markets
Required skills
Network monitoring, incident response, L1/L2 troubleshooting, Cisco/Juniper device management, ITIL processes, TCP/IP protocols, Python for automation
Preferred skills
Regulated environment experience, Palo Alto/Fortinet firewall experience, SolarWinds/PRTG/Zabbix experience, CCNP/HCIP certification, ITIL Foundation certification
Technologies
Cisco, Juniper, Arista, Palo Alto, Fortinet, Check Point, SolarWinds, PRTG, SevOne, Zabbix, Netbrain, JIRA, Confluence, ServiceNow, Python
Responsibilities
Monitor network infrastructure and respond to alerts, troubleshoot and resolve L1/L2 network issues, conduct routine health checks on network devices, handle ServiceNow incidents and change tickets, collaborate with vendors on circuit issues, recommend enhancements to monitoring dashboards
Seniority
Mid-level, hands-on IC