Performance Director - Business Banking - Branch
Core
Leading performance, development, and strategic direction of Nationwide's Business Banking proposition across the UK, ensuring delivery of exceptional outcomes for customers and colleagues.
Role type
Senior leadership director (business banking operations)
Builds
Business Banking proposition and operational performance frameworks
Domain
Banking / Business Banking
Required skills
Strategic leadership, performance management, stakeholder engagement, change program sponsorship, executive reporting, governance oversight, operational excellence, business analysis, team development, commercial acumen
Preferred skills
Experience in complex environments, inclusive leadership style
Technologies
Management information systems, balanced scorecard tools
Responsibilities
Lead business performance through balanced scorecard measures; sponsor and lead significant change programs; attend governance meetings overseeing performance and risk; prepare and communicate executive reporting; develop performance improvement strategies; provide oversight on operational, performance, risk, and strategic matters.
Seniority
Senior, hands-on IC
