System Support Engineer (1 Year Contract)
Core
Provide Tier 2 technical support for complex issues, escalations, and equipment installations for document management and digital imaging systems.
Role type
Senior IC system support engineer
Builds
Document management and digital imaging workflows
Domain
Document solutions and digital imaging services
Deliverable
client delivery
Required skills
troubleshooting software and hardware, equipment installation, system configuration, network connectivity, TCP/IP, DNS, LDAP, Active Directory, system calibration, quality diagnostics
Preferred skills
software troubleshooting, maintenance, updates, routine health checks
Technologies
TCP/IP, DNS, LDAP, Active Directory
Responsibilities
Handle escalated technical issues, troubleshoot software and network problems, perform on-site equipment installations, configure system settings, install and maintain hardware and software systems, perform system calibration and quality checks
Seniority
Mid-level, hands-on IC