Assistant Director, Transformation (Strategy and Growth)
Core
Drive end-to-end organizational and digital transformation to modernize social service delivery for thousands of vulnerable individuals across Singapore.
Role type
Senior IC transformation lead (strategy & growth)
Builds
Future-ready operating models, client-centric digital tools, and digital capability playbooks for 400+ staff
Domain
Social services / Public sector / Digital transformation
Required skills
Strategic roadmap design, end-to-end project execution, digital capability program design, agile experimentation, ecosystem stakeholder management, executive engagement
Preferred skills
Management consulting experience, service design, PMP certification, Prosci certification
Technologies
Agile methodologies, digital tools, process mapping tools
Responsibilities
Partner with executive leadership to translate strategic intent into multi-year transformation initiatives; Lead high-visibility initiatives from discovery through roll-out and benefits realization; Design and scale a tiered digital capability program across 400+ employees; Run pilots and hypotheses-led tests for innovative service models; Build collaborative relationships with public-sector bodies, tech vendors, and social service partners; Serve as key presenter and secretariat lead for leadership retreats and strategy cascades
