Service Delivery Lead-Private Markets & Investment Analytics
Core
Lead service delivery for performance, analytics, and private markets solutions for institutional and family office clients in the Middle East and Europe.
Role type
Senior Service Delivery Lead (Private Markets & Investment Analytics)
Builds
Investment reporting, performance/risk analytics, and operational support for multi-asset portfolios
Domain
Private Markets & Investment Analytics
Deliverable
dashboards & analysis
Required skills
Client relationship management, project leadership, stakeholder coordination, risk management, contract negotiation, executive reporting, cross-functional team leadership, incident management, market expansion strategy
Preferred skills
Deep understanding of investment structures and operating models, commercial acumen, change management expertise
Technologies
Web portals, dashboards, APIs, data governance tools
Responsibilities
Lead complex client initiatives and coordinate cross-functional teams to deliver solutions; Manage client expectations, requirements, and risks while driving continuous improvement; Prepare executive-level reporting and manage escalations; Support contract renewals, fee discussions, and commercial reviews; Coordinate incident management and corrective action plans; Lead delivery of client change requests and operational improvements.
Seniority
Senior, hands-on IC with strategic stakeholder engagement
