A&H Travel Complex Adjuster
Core
Investigate and assess complex travel, personal accident, cancer, and income protection claims, including fraud detection and reserving.
Role type
Senior Claims Adjuster (Travel & Personal Accident)
Builds
Accurate claim assessments and reserves for complex travel and personal accident policies
Domain
Insurance (Property Casualty / Life & Health)
Deliverable
client delivery
Required skills
Claims assessment, fraud investigation, reserving, policy interpretation, negotiation, report writing, procedural compliance
Preferred skills
Lateral thinking, customer service, team mentorship, process improvement
Responsibilities
Handle and investigate complex claims for Travel, Personal Accident, Cancer, and Income Protection; Proactively identify and review suspect/fraudulent claims; Assist Team managers with monitoring market/industry practices; Promote compliance with best practice for claims assessment; Assist in the maintenance of procedural guides and training of less experienced staff
Seniority
Senior, hands-on IC