Teamleiter Cards & Payments (m/w/d)
Core
Leading a small operations team and actively participating in daily card and payment processing tasks.
Role type
Team Lead, Banking Operations (Cards & Payments)
Builds
Card and payment processing workflows, including chargebacks, SEPA/SWIFT payments, and account reconciliations.
Domain
Financial Services / Banking Operations
Required skills
Team leadership, process optimization, payment operations expertise, stakeholder management, automation strategy
Preferred skills
Banking education or degree, prior leadership experience, knowledge of digital and AI-driven solutions
Technologies
SEPA, SWIFT, Chargeback systems, Digital automation tools, AI solutions
Responsibilities
Lead and develop a small operations team, manage card complaints and chargebacks, perform account reconciliations, analyze and optimize existing processes, identify automation opportunities, act as a contact for internal stakeholders and external partners
Seniority
Mid-Senior, Hands-on Team Lead