Economic Crime Investigator
Based in United Kingdom
Core
Front-line investigator handling inbound calls to verify suspicious account activity and prevent fraudulent payments.
Role type
Fraud investigator (customer contact)
Builds
Fraud detection outcomes and customer protection
Domain
Financial services / Fraud prevention
Deliverable
client delivery
Required skills
Verbal communication, customer service, handling challenging conversations, critical thinking, decision-making, Microsoft Office proficiency
Responsibilities
Handle inbound calls regarding potentially fraudulent activity, investigate payments using fraud frameworks, provide guidance to customers to prevent future scams, collaborate with other fraud teams.
Seniority
Entry-level (training provided)
