People Operations Manager
Core
Guide the offshore People Operations team and drive operational excellence across the employee lifecycle, including HR processes, benefits administration, and payroll.
Role type
People Operations Manager (HR Operations & Benefits)
Builds
Seamless employee experience and compliant HR operations
Domain
Human Resources / Benefits Administration / Payroll
Deliverable
dashboards & analysis
Required skills
HR operations management, benefits administration, HRIS administration (Oracle), payroll management, data compliance (GDPR/SOX), vendor management, budget planning, analytical capabilities
Preferred skills
Experience with employee benefits, technology savvy, automation experience
Technologies
Oracle HR
Responsibilities
Provide operational oversight for the offshore EXL team; Monitor and uphold HR data compliance (GDPR); Leverage HR data to generate actionable insights; Partner with outsourced providers to resolve operational challenges; Oversee and govern all audit actions; Direct the annual HR budget planning cycle; Lead benefits processes and annual renewals; Manage end to end monthly payroll processes across various territories