Concierge Manager of Overseas Team (03.11.2026 - 18.11.2026)
Core
Personal assistant for premium clients of Ukrainian banks residing abroad, handling requests via chat, email, and phone, and coordinating with service providers.
Role type
Concierge Manager (Personal Assistant)
Builds
Client service experiences and data profiles in CRM
Domain
Financial services / Client support
Deliverable
client delivery
Required skills
Information verification, CRM management, Vendor coordination, Client communication, Autonomous work, Power outage management
Preferred skills
VIP client experience, CRM system experience
Technologies
CRM systems, Windows 10+, macOS 13 Ventura+
Responsibilities
Booking restaurant tables and organizing excursions, Managing client data in CRM, Communicating with clients via chat/email/phone, Coordinating with service providers
Seniority
Junior to Senior (based on KPI and experience)