Client Manager - Employee Health & Benefits
Core
Develop and maintain strong business relationships with clients, ensuring exceptional service delivery and managing various aspects of employee benefits programs.
Role type
Client Manager (Employee Health & Benefits)
Builds
Employee health and benefits programs for organizations
Domain
Insurance / Employee Benefits
Deliverable
client delivery
Required skills
Managing, implementing, and renewing group health & welfare plans; Understanding ACA, HIPAA, ERISA, COBRA regulations; Public speaking and written communication; Project planning and management; Proficiency in Agency Management Systems (EPIC, BenefitPoint, ImageRight)
Preferred skills
Experience in employer, insurer/administrator, consultant, or broker roles
Technologies
EPIC, BenefitPoint, ImageRight, Microsoft Office Suite
Responsibilities
Acting as a liaison between clients and vendors; Overseeing compliance and regulatory issues; Supporting marketing and renewal processes; Resolving complicated service issues
Seniority
Mid-level, hands-on IC