Senior Vice President / Vice President, Head of Corp Account Services, Institutional Banking Group Operations
Core
Lead and manage the Corporate Account Services (CAS) team to ensure efficient, cost-effective delivery of account services and processing while maintaining high quality and sound risk control.
Role type
Senior Vice President / Vice President, Head of Corp Account Services
Builds
Efficient and resilient operational infrastructure for institutional banking account services
Domain
Banking / Institutional Banking Operations
Deliverable
production ML models
Required skills
Team leadership and management, Process management and re-engineering, Compliance and risk management, Project management, Digitalization and AI strategy, Regulatory adherence (HKMA, MAS), Resource planning and capacity management, Stakeholder liaison
Preferred skills
Gen AI and Agentic AI knowledge, Professional banking qualifications (e.g., AHKIB), Cash products knowledge
Technologies
Management Tool Kit (MTK), Gen AI, Agentic AI
Responsibilities
Lead and manage the CAS section to ensure delivery of account services and processing at an efficient and cost-effective manner, Plan resources to meet SLA and productivity KPIs, Drive operation digitalization and people transformation, Ensure compliance with regulatory requirements and internal control standards, Coach and develop subordinates, Liaise with Technology and external partners to optimize operating systems
Seniority
Senior Executive (SVP/VP), Strategic leadership & large-scale team management