Junior Application Support Analyst (Trading) VIE M/F
Core
Providing 1st level application support for production issues, incident management, and user onboarding for ALTO, an internally developed investment platform used by over 50 external clients globally.
Role type
Junior IC application support analyst (trading)
Builds
ALTO platform (OMS, Trading, PMS, Risk modules)
Domain
Asset Management / Investment Management
Required skills
Incident/problem management, root-cause identification, SQL, XML, financial markets knowledge, traded instruments knowledge, Front/Middle/Back Office application knowledge
Preferred skills
Engineering, computer science, or finance degree
Technologies
ALTO, OMS, Trading, PMS, Risk modules, XML, SQL
Responsibilities
Provide 1st level application support for production issues from initial contact through to resolution and documentation, Process user requests for application access and authorisation, Help onboarding new clients onto the OMS, Trading, PMS and Risk modules of the ALTO platform, Document and optimize the support activity, Provide end-user training, where necessary
Seniority
Junior, hands-on IC