Arity - Customer Success Implementation Intern
Core
Intern shadowing Customer Success and Solution Implementation roles to learn SaaS support, onboarding, and technical troubleshooting for Arity's telematics and mobility products.
Role type
Intern, Solution Implementation Engineer (Customer Success)
Builds
Customer onboarding, product support, and implementation guidance for Arity's cloud-based infrastructure, APIs, and mobile solutions.
Domain
Insurance Technology (InsurTech), Telematics, Mobility
Deliverable
client delivery
Required skills
Introductory coding, mobile development tools, Excel (pivot tables, formulas), data analysis, technical concept translation, communication
Preferred skills
iOS/Android development, API exposure, Postman, Apigee, Jupyter, cloud technologies
Responsibilities
Shadow team members to learn flagship products (Routely, SDK, APIs), learn customer success lifecycle (selling, nurturing, supporting), understand customer business strategies, learn cloud infrastructure and debugging tools, support CSMs with technical walkthroughs, troubleshoot issues with internal/external resources, collaborate with Product/Engineering on implementation feedback, assist with onboarding/troubleshooting, mature skills in mobile testing and data processing, observe quarterly business reviews.
Seniority
Intern
