Operations Specialist (m/w/d)
Core
Manage onboarding processes for potential customers, verify documents and customer information for contract approval, and oversee AML quality within Fisher Investments GmbH.
Role type
Operations Specialist (AML & Onboarding)
Builds
Onboarding workflows, AML documentation, and training programs for client service teams.
Domain
Financial Services / Anti-Money Laundering (AML)
Required skills
AML process knowledge, document verification, process coordination, project management, regulatory compliance, MS Office, English fluency
Preferred skills
Commercial training, banking background, customer contact experience, proactive problem-solving
Responsibilities
Review customer groups and monitor ongoing AML quality; Create and develop documentation for the group; Conduct introductory training for partner groups (CSAs, ICs, Sales); Support continuous training of Sales and IC/CSA teams on AML processes; Act as contact person for partner groups regarding operational AML processes; Lead projects to coordinate processes between business units; Compile documents for regulatory changes in the German business area; Identify AML risk indicators and trends.
Seniority
Entry-level / Junior