ServiceNow Product Analyst
Core
ServiceNow Product Analyst supporting Secure Software Development Lifecycle (SDLC), DevSecOps, and enterprise technology delivery.
Role type
Senior Product Analyst (ServiceNow)
Builds
Scalable platform solutions for SDLC, governance, and DevSecOps
Domain
Financial Services / Enterprise Platforms
Required skills
ServiceNow (ITSM, PPM, DevOps, Change Management), requirements gathering, user story development, backlog management, process automation, UAT coordination, platform integrations, SDLC/DevSecOps knowledge, roadmap planning
Preferred skills
ServiceNow certifications (CSA, CIS), Agile/Scrum certifications (CSM, CSMO, SAFe), regulated industry experience
Technologies
ServiceNow, Jira, Confluence, GitHub, Azure DevOps, SonarQube, Sonatype
Responsibilities
Gather and prioritize business requirements and user stories; translate requirements into scalable platform solutions; manage backlog, feature prioritization, and release planning; coordinate UAT and defect management; develop process documentation and training materials; maintain reporting dashboards and metrics; partner with admins, developers, and vendors on implementation; contribute to platform governance and compliance.
Seniority
Senior, hands-on IC