Director VCA Community Client Impact
Core
Lead high-impact consulting engagements for Visa's North American community financial institution clients, delivering strategies for growth, profitability, and customer experience.
Role type
Senior IC strategy consultant (payments/financial services)
Builds
Strategic growth plans, profitability analyses, and customer lifecycle optimization solutions for financial institutions
Domain
Financial services, payments, and consulting
Required skills
Strategic consulting, data analytics, stakeholder management, project management, team leadership, AI-enabled workflow design, analytical framework development, executive storytelling
Preferred skills
Experience in banking or payments industry, expertise in agentified project delivery, knowledge of macroeconomics
Technologies
Visa data platforms, AI-enabled consulting tools, agentified workflows
Responsibilities
Lead delivery of complex, high-visibility engagements for community issuers; translate client objectives into actionable workplans with clear milestones; develop analytical frameworks and insights from large datasets; oversee quality assurance across concurrent projects; coach and develop engagement managers and consultants; define standards for analytical rigor and executive communications; partner with global teams to execute cross-functional projects; identify emerging client needs for new consulting opportunities
Seniority
Director, people leader with 3-6 direct reports