Production Management Global Support Group Manager - Director
Core
Senior Manager leading Global Production teams for Funds Services, focusing on stability, resiliency, continuous improvement, and engineering-led outcomes.
Role type
Senior Manager, Production Management
Builds
Funds Services production environment stability and operational resilience
Domain
Financial Services / Production Operations
Required skills
Production management, Operational resilience, Change management, Risk management, SRE, SDLC (Waterfall/Agile), Incident recovery, Vendor management, Budget management, Talent development, Financial acumen
Preferred skills
Generative AI, Automation, Cloud environments, Microservices, NoSQL databases, Middleware
Technologies
Relational databases, NoSQL databases, Middleware, Cloud environments, Microservices
Responsibilities
Maintain high levels of stability and resiliency for Funds services; Drive adoption of standard production tools for monitoring and automation; Manage and develop talent, conduct performance evaluations; Manage the Funds Production budget and staffing; Engage with vendors to achieve high service levels; Collaborate with senior management to develop actionable outcomes for Production.
Seniority
Senior Manager, hands-on leadership