Prozessexperte in der Abwicklungsbearbeitung
Core
Design and optimize end-to-end business processes for customer engagement termination and settlement to ensure efficient, stable, and quality-secured workflows.
Role type
Process Expert in Settlement Operations
Builds
End-to-End settlement processes for customer engagements
Domain
Banking / Financial Services
Required skills
Process analysis, Process optimization, Quality management, Project management, Stakeholder management, Data analysis
Preferred skills
Knowledge of settlement and market follow-up processes, Experience with process management tools, Interest in digitalization and automation
Technologies
MS Office, Process management tools
Responsibilities
Analyze customer requests and processes to propose optimization and automation ideas, Define process goals and monitor achievement via KPIs, Support technical tests and implementation of automated solutions, Collaborate with adjacent business fields and technical units to develop processes
Seniority
Mid-level, hands-on IC