Customer Engagement Senior Analyst
Core
Analyze customer business requirements and help technical teams develop end-to-end processing solutions, including design, setup, testing, delivery, and documentation.
Role type
Senior IC customer engagement analyst
Builds
End-to-end processing solutions for financial services clients
Domain
Financial services / Credit reporting
Deliverable
product features
Required skills
ETL, data analysis, requirement gathering, solution design, batch fulfillment validation, stakeholder coordination
Preferred skills
Financial services experience, credit reporting, direct marketing
Technologies
ETL
Responsibilities
Contribute to the full system lifecycle including client and sales engagement; Analyze how industry changes affect program execution and solution delivery; Partner with sales on new and existing customer opportunities; Coordinate communication between production teams and customers.
Seniority
Senior, hands-on IC
