Operations Manager
Core
Lead the money transfer business in the DRC by defining commercial strategy, forging partnerships, and managing daily operations and cash flow.
Role type
Senior Operations Manager (Money Transfer)
Builds
Domestic and international money transfer services for individuals and businesses
Domain
Financial Services / Money Transfer / Microfinance
Required skills
Commercial strategy, partnership development, distribution network management, daily cash management, agent onboarding and training, regulatory compliance, fraud prevention, team leadership, logistics in low-infrastructure environments
Preferred skills
MBA, English proficiency
Technologies
Financial transaction software, CRM platforms, Microsoft Excel
Responsibilities
Define commercial strategy and build partnerships; manage daily transfers, clearings, and cash availability; oversee agent network and internal teams; ensure compliance with Central Bank of Congo and AML laws
Seniority
Senior, hands-on IC