Conseillers(ères) Service Client en CDD (6 mois)
Core
Client service advisor managing insurance client portfolios, processing complex documents, and handling claims for auto, liability, and construction sectors.
Role type
Client service advisor (insurance operations)
Builds
Insurance client service operations and documentation
Domain
Insurance
Deliverable
client delivery
Required skills
Client portfolio management, document processing, claims handling, premium calculation, regulatory compliance, phone support, contract amendments, billing management, insurance principles knowledge
Preferred skills
English language skills
Responsibilities
Manage a client portfolio, produce and process documents for file tracking, establish attestations and follow up with insurance companies, update capital amounts, update stakeholder coordinates, provide phone assistance, draft contract amendments, calculate premiums and billing, follow up on payments and formal notices, meet service level agreements and KPIs, maintain knowledge of insurance principles and legislation
Seniority
Entry-level to Junior