Sr. Support Manager, Wealth Management, IT
Core
Provide first-line application production support and manage IT projects for wealth management systems including equity trading, settlement, and internet trading channels.
Role type
Senior IC application support manager (wealth management IT)
Builds
Production stability for securities, futures, and stock options trading systems
Domain
Financial services / Equity and derivatives trading
Required skills
Application production support, SQL, DB2, system upgrades, user acceptance testing, change management, incident management, vendor coordination, requirement gathering, documentation, testing
Preferred skills
Equity/futures trading and settlement system knowledge, FIX protocol, Windows scheduling, application monitoring, bug tracking systems, investment bank/brokerage experience, Mandarin fluency
Technologies
SQL, DB2, FIX, Windows schedule, application monitoring, issue tracking systems
Responsibilities
Resolve and investigate production system issues for trading systems, plan and execute internal testing for system upgrades, assist in user acceptance tests and system deployments, perform rotated health checks to maintain system stability, provide remote support during emergencies, manage system upgrades and new projects according to change management policy
Seniority
Senior, hands-on IC