CareerPlan

Vice President - Client Support Group, Team Manager

Singapore, Singapore, SGFull-time2026-09-17 → 2026-11-10

Core

Lead regional Client Due Diligence operations and manage a team of 40-60 KYC professionals to safeguard the bank against financial crime and reputational risk across Asia Pacific and Middle East markets.

Role type

Senior management team leader (KYC/AML)

Builds

End-to-end Client Due Diligence services and compliance frameworks

Domain

Banking, Financial Services, Anti-Money Laundering (AML), Know Your Customer (KYC)

Required skills

KYC operations, AML compliance, PEP screening, adverse media analysis, ownership structure analysis, team leadership, process improvement, project management, MIS production, core banking systems

Preferred skills

Advanced degree (MBA/MSc), CAMS certification, experience managing remote teams

Technologies

Microsoft Office Suite (Excel, PowerPoint), Core Banking Systems

Responsibilities

Manage the team's workflow and Book of Work, optimize team capacity and productivity, oversee KYC due diligence execution, ensure data integrity and MIS production, act as primary escalation point for complex cases, mentor and develop team members, lead process improvement initiatives

Seniority

Senior, hands-on IC with management responsibilities