Ant International-Team Lead (Post-Onboarding), KYC Operations-ANEXT Bank
Core
Lead the KYC Operations Post-Onboarding team in Singapore, managing customer outreach, periodic reviews, and customer exits to support the bank's expansion strategy.
Role type
Senior Team Lead, KYC Operations
Builds
Systems, processes, and people for KYC Operations with AI adoption
Domain
Banking, Financial Services, Regulatory Compliance
Required skills
Team management, Customer Due Diligence, Regulatory Compliance (FATCA/CRS), Stakeholder Management, Process Improvement, AI Adoption Strategy, Offshore Team Management, KPI/SLA Management
Preferred skills
Entrepreneurial mindset, Agile methodologies, Client experience focus
Technologies
AI tools for process efficiency
Responsibilities
Build systems and processes for KYC Operations; Drive continuous improvement in customer lifecycle management; Oversee local and offshore teams; Provide guidance on regulations and new product setups; Lead talent hiring and development.
Seniority
Senior, hands-on IC with team leadership