Helpdesk Technician
Core
On-site technical support for payment terminals and software solutions, including hardware maintenance, network setup, and user training for merchants.
Role type
Field Helpdesk Technician
Builds
Payment terminals (SinglePOS), POS equipment, and related software implementations for merchants.
Domain
Fintech / Payment Processing
Deliverable
physical/clinical work
Required skills
Windows OS installation and imaging, POS hardware maintenance, network equipment configuration (routers, switches, antennas), on-site troubleshooting, customer education
Preferred skills
Driver's license (Category B), English (passive), detail-oriented, dynamic
Technologies
Windows OS, MicroTik, Ubiquiti, routers, switches, POS terminals