Claims, Consultant
Core
End-to-end management of High Net Worth (HNW) claims, including adjudication, complaint resolution, fraud risk mitigation, and product development support.
Role type
Senior Claims Consultant (High Net Worth)
Builds
Reliable customer outcomes for High Net Worth clients and society
Domain
Insurance / High Net Worth Claims / Regulatory Compliance
Required skills
HNW claims adjudication, complaint handling, fraud risk mitigation, regulatory compliance (FATCA, CRS, AML), product design support, stakeholder management
Preferred skills
FLMI, ALHC, fraud detection experience, product development support
Technologies
IFPCD, policy terms, internal guidelines
Responsibilities
Manage end-to-end processing of HNW claims ensuring accurate adjudication; Resolve customer complaints and handle escalated cases; Coordinate fraud alerts and investigate potential fraudulent claims; Provide claims insights during product design and enhancement; Support business priorities and transformation initiatives
Seniority
Senior, hands-on IC