Sachbearbeiter Gewährleistung / Garantie (w/m/d) - Ludwigsfelde bei Berlin
On-site
Core
Handling customer claims related to defects and warranty for vehicles.
Role type
Customer service administrator (warranty/guarantee)
Builds
Customer satisfaction and vehicle repair coordination
Domain
Automotive retail
Deliverable
client delivery
Required skills
German (fluent), administrative tasks, customer contact, vehicle handover, documentation management, repair coordination
Responsibilities
Process customer claims for defects and warranty, communicate with manufacturers and suppliers, coordinate vehicle repairs, manage customer and replacement vehicles, create and maintain documentation
