Senior Claims Analyst, Asia Pacific Claims Group
Core
Investigate, evaluate, and resolve insurance claims for Casualty, Professional Indemnity, and Healthcare policies in Australia and APAC.
Role type
Senior Claims Analyst
Builds
Settled claims and customer service outcomes
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
Claims investigation, negotiation, mediation, fraud detection, regulatory compliance, report preparation
Preferred skills
Law degree, experience with 3rd party claims
Technologies
None stated
Responsibilities
Review allocated cases and achieve settlement within authority level, identify and escalate non-standard or complex claims, conduct proactive settlement through negotiation or litigation, identify suspicious or fraudulent claims, manage customer interactions, organize internal and external suppliers, support colleagues with non-standard cases, assist in report preparation, ensure compliance with legal and policy requirements