CareerPlan

Operation Officer (Customer Due Diligence Division)

Hong Kong, Hong Kong, HKFull-time2026-08-21 → 2026-11-07

Core

Conduct Customer Due Diligence (CDD) for customer onboarding, periodic reviews, and trigger event reviews, verifying KYC documents and data.

Role type

Operation Officer (Customer Due Diligence)

Builds

Customer onboarding files and periodic review reports

Domain

Banking / Financial Services / Anti-Money Laundering (AML)

Required skills

CDD execution, KYC document verification, regulatory compliance, Microsoft Office, Chinese word processing

Preferred skills

CAMS qualification, AAMLP Core Level, Banking industry experience, Mandarin language

Technologies

Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Responsibilities

Conduct CDD of customer profile for onboarding, periodic review and trigger event review; Identify and verify KYC documents and customer statistic data; Engage with customers to provide incomplete CDD information and documentation within service level; Comply with relevant government regulations and the Bank's internal guidelines and policies; Assist to prepare AML/CFT related trainings; Implement and complete work/project assigned by managers.