CareerPlan

Assistant Operation Manager / Manager (Customer Due Diligence Division)

Hong Kong, Hong Kong, HKFull-time2026-08-21 → 2026-11-07

Core

Execute Customer Due Diligence (CDD) processes including onboarding, periodic reviews, and trigger event reviews by analyzing KYC information and contacting customers to complete requirements.

Role type

Customer Due Diligence Analyst / Officer

Builds

Customer onboarding files and compliance documentation

Domain

Banking / Financial Services / Regulatory Compliance

Deliverable

client delivery

Required skills

KYC analysis, CDD process execution, regulatory compliance, customer communication, Microsoft Office, Chinese language proficiency

Preferred skills

CAMS certification, AAMLP Core Level, Six Sigma Green Belt

Responsibilities

Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review; Analyze KYC information and documents; Contact customers to complete CDD requirements within defined service level; Comply with relevant regulatory requirements and the Bank's internal policies and guidelines.

Seniority

Mid-level, hands-on IC