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Core
Proactive Customer Success/Account Manager driving client satisfaction, managing digital marketing projects, and coordinating with vendor partners.
Role type
Customer Success/Account Manager (Digital Marketing)
Builds
Website launches, branding updates, email campaigns, and CRM integrations for global brands.
Domain
Digital Marketing & Client Services
Deliverable
client delivery
Required skills
Client relationship management, project management (Asana), digital marketing platforms (CMS, CRM, email), data analysis (Google Workspace), vendor coordination, technical project management
Preferred skills
Web development concepts, cloud infrastructure basics, Agile/Waterfall methodologies
Responsibilities
Lead weekly client meetings and serve as primary point of contact, track and execute deliverables across web/CRM/email using Asana, align internal teams and external vendors, analyze campaign metrics and create performance reports, identify opportunities for service expansion.
Seniority
Mid-level, hands-on IC