Senior Account Analyst
Core
Senior technical partner managing system integrations, troubleshooting complex issues, and delivering data-driven insights for key clients across Technology, Analytics, Product, Marketing, and Legal teams.
Role type
Senior Account Analyst (Client Program Management)
Builds
System integrations, troubleshooting solutions, and data-driven insights for key clients
Domain
Technology services and analytics within the insurance/tech services industry
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SQL, data analysis, PowerBI, Excel, system integration, troubleshooting, project management, cross-functional collaboration
Preferred skills
AI tools usage, IT/programming background, industry experience (insurance/tech), client-facing experience
Technologies
PowerBI, OpenSearch, Excel, SQL, generative AI
Responsibilities
Act as primary technical point of contact for clients on system integration and troubleshooting; Perform in-depth analysis using internal applications and enterprise databases to diagnose issues; Write and optimize SQL queries to analyze large datasets; Build and maintain insightful dashboards and reports; Lead or support technical project initiatives including scoping and tracking progress; Participate in client-facing calls to discuss system performance and solutions.
Seniority
Senior, hands-on IC with client liaison duties