Access Associate (Full-time, Days)
Core
Interviews patients and representatives to collect registration data, verify insurance, process payments, and schedule appointments.
Role type
Access Associate (Healthcare Administration)
Builds
Patient registration records and insurance authorizations
Domain
Healthcare administration
Deliverable
product features
Required skills
Data collection, insurance verification, payment processing, appointment scheduling, regulatory compliance
Preferred skills
Associate degree, intermediate computer skills, customer service experience, bilingual communication
Technologies
Care Connect
Responsibilities
Interview patients for registration data, verify insurance eligibility and obtain precertifications, collect co-payments and process payments, schedule patient appointments, communicate financial assistance options, review charges for accuracy, set up new patient records
Seniority
Entry-level, hands-on IC