Duty Manager
Core
Leading shifts across bar, gaming, and floor operations to ensure the venue runs smoothly, safely, and to a high standard.
Role type
Senior hospitality operations manager (Duty Manager)
Builds
A seamless guest experience and compliant venue operations
Domain
Hospitality / Gaming / Bar & Lounge
Required skills
Shift leadership, compliance management (liquor/gaming), team coaching, real-time problem solving, cash handling, operational reporting
Preferred skills
RSA & RP Badge, RSG 1, RSG 2 & 3, previous Duty Manager experience
Technologies
POS systems, gaming management software, reporting tools
Responsibilities
Leading shifts across bar, gaming, and floor operations; ensuring compliance with gaming, liquor licensing, and venue procedures; coaching and developing team members; managing service flow and priorities; handling cash and reconciliations; maintaining high standards of presentation, cleanliness, and safety
Seniority
Senior, hands-on IC