Technical Support Specialist for Revit (German Speaking)- General Application
Core
Provide technical support for Autodesk Revit to customers in the AEC industry via phone, web, and forums, while documenting solutions.
Role type
Technical Support Specialist (Revit)
Builds
Knowledge base articles, webinars, and community Q&A sessions
Domain
AEC (Architecture, Engineering, Construction) / BIM
Deliverable
client delivery
Required skills
Revit expertise, German or French fluency, AEC industry experience, problem-solving aptitude
Preferred skills
Navisworks, Advance Steel, or BIM familiarity, customer service experience
Technologies
Revit, Navisworks, Advance Steel, BIM
Responsibilities
Resolve customer issues via multiple channels, document problems and solutions in the knowledge base, research and verify product issues, present webinars and host Q&A sessions
Seniority
Individual Contributor
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