Vice President, Field Operations
Core
Lead field operations across multiple club locations to drive operational excellence, consistency, profitability, and an exceptional guest experience for a social wellness club.
Role type
Senior leadership, multi-unit operations executive
Builds
Social wellness club locations
Domain
Hospitality / Wellness / Fitness
Deliverable
product features
Required skills
Multi-unit operations leadership, General Manager coaching and development, P&L management, KPI and four-wall economics monitoring, operational standardization, cross-functional partnership, guest experience management, strategic execution
Preferred skills
Experience in high-touch service environments (retail, restaurants, hotels, private clubs), hands-on leadership style, adaptability in founder-led environments
Technologies
None stated
Responsibilities
Lead, coach, and develop General Managers across multiple locations; Drive operational consistency, accountability, and execution across all clubs; Improve revenue, profitability, membership growth, retention, and overall business performance; Monitor KPIs and four-wall economics to identify opportunities and drive results; Standardize operating procedures, training, and best practices across locations; Partner cross-functionally to successfully execute company initiatives; Champion an elevated guest experience while fostering a high-performing team culture
Seniority
Senior, hands-on IC