Projektleiter Kundendienst (m/w/d)
Core
Managing service and customer service orders, ensuring efficient staff scheduling, and handling billing for maintenance contracts.
Role type
Senior service operations manager
Builds
Service and maintenance operations for building technology systems
Domain
Building technology / HVAC / Sanitary systems
Deliverable
client delivery
Required skills
order processing, staff scheduling, contract billing, quotation creation, cost control, new customer acquisition
Preferred skills
leadership experience, technical training background
Technologies
none stated
Responsibilities
oversee service order execution, manage staff allocation, handle maintenance contract billing, create quotes and cost estimates, support pricing calculations, manage open accounts, acquire new customers
Seniority
Senior, hands-on IC
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