Middle System Administrator (Jira)
Core
Maintain stability, security, and performance of internal infrastructure while automating processes and supporting ITSM/Jira services.
Role type
Middle System Administrator (Jira/ITSM)
Builds
Internal company services and automated IT processes
Domain
IT Operations / IT Service Management
Deliverable
infrastructure
Required skills
Linux administration, networking principles, VPN technologies, Jira Cloud administration, Jira Service Management, ITIL/ITSM/ITAM principles, automation scripting (Bash, Python), DevOps practices, CI/CD tools
Responsibilities
Support and maintenance of internal company services, assisting employees in resolving technical issues, designing and implementing solutions for business needs, automation of internal processes, configuration and maintenance of system integrations, development and support of ITAM/ITSM processes, monitoring the performance and stability of IT infrastructure