Operations Support Officer
Core
Provide commercial, operational, governance, and administrative support for isolated remote sites including gold mines, coal fields, and oil rigs.
Role type
Operations Support Officer (Commercial & Operations Coordination)
Builds
Operational efficiency and business performance for remote site portfolios
Domain
Mining, Energy, and Remote Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Business systems proficiency, Microsoft Office, Data analysis, Reporting, Stakeholder communication, Project coordination, Governance process management, Training delivery
Preferred skills
Workforce scheduling, Multi-site team support, Financial process coordination
Technologies
Anaplan, Revenue Rally, SharePoint, MYOB, Microsoft Excel
Responsibilities
Support P&L processes including scheduling and review preparation; Manage billing administration and invoice processing; Conduct dashboard input checks and escalate exceptions; Monitor site performance and drive follow-up actions; Coordinate quarterly business discussions and monthly reporting; Review VOC feedback and maintain action registers; Coordinate onboarding, system access, and device requirements; Support portfolio-wide communications and campaign rollouts.
Seniority
Mid-level, hands-on IC