Pflichtpraktikum Logistik & Customer Service (m/w/d)
Core
Support logistics and customer service teams in process development, planning, and client communication.
Role type
Intern (Logistics & Customer Service)
Builds
Logistics processes, customer service responses, and return/reclamation handling.
Domain
Retail / Logistics
Deliverable
dashboards & analysis
Required skills
MS Office (Excel), structured work approach, written communication, German (C1–C2), English
Responsibilities
Develop and document logistics processes, participate in logistics planning, create specialized evaluations, handle customer inquiries via email and social media, process returns and complaints.
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