Sr. Director Client Service (Healthcare Payer)
Core
Lead strategic enterprise healthcare payer relationships, driving engineering-led transformation through cloud modernization, data platforms, product engineering, and AI-enabled innovation.
Role type
Senior Director, Client Services Partner (Payer)
Builds
Scalable engineering solutions, multiyear managed services, and AI-enabled business transformation programs for healthcare payers.
Domain
Healthcare Payer / Enterprise Technology Services
Deliverable
production ML models
Required skills
Healthcare payer operations, claims adjudication, prior authorization, interoperability (FHIR), HIPAA, Medicare Advantage, quality measures, enterprise technology services, cloud modernization, data platforms, product engineering, agentic AI, C-suite relationship management, solution architecture, procurement navigation, vendor risk management, security reviews, CRM forecasting.
Preferred skills
Experience with Humana, Blue Cross Blue Shield, pharmacy technology, PBM operations, healthcare security programs, Snowflake, Databricks, Google Cloud.
Responsibilities
Build and own engineering growth plans for strategic accounts, develop relationships with technology and data leaders (VP to C-suite), identify new opportunities and expand engineering services, sell and shape engineering/cloud/data/AI engagements, scope and price engagements with solution architects, position AI-enabled engineering approaches, navigate procurement and security reviews, forecast in CRM and drive revenue growth.
Seniority
Senior Director, strategic account leadership
