Solutions Engineer, EMEA
Core
Technical advisor and subject matter expert for device management, bridging Sales, Success, Product, and Support to guide customers on Iru's capabilities.
Role type
Solutions Engineer (Device Management)
Builds
AI-powered security & IT platform unifying identity, access, endpoint security, and compliance automation
Domain
Cybersecurity / IT Management / Apple Ecosystem
Deliverable
client delivery
Required skills
Apple device management, Apple Business Manager/School Manager, MDM protocols, Automated Device Enrollment, APNS, Apps & Books, macOS Terminal, shell scripting, Python
Preferred skills
Networking knowledge, directory services, SSO integrations
Responsibilities
Deliver product demonstrations and technical deep-dives, partner with Sales/Success during cycles, serve as escalation point for technical issues, relay customer feedback to Product/Engineering, refine internal onboarding processes, stay current on platform developments and MDM standards