Delivery Service Providers Account Manager
Core
Managing third-party delivery service providers (DSPs) to ensure efficient, compliant, and scalable last-mile logistics operations for an e-grocery platform.
Role type
Senior DSP Account Manager
Builds
Last-mile delivery capacity and operational excellence for e-grocery markets
Domain
E-grocery / Last-mile logistics
Deliverable
Production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Third-party logistics provider management, operational strategy, KPI monitoring, compliance governance, cost optimization, stakeholder management, data-driven decision-making, negotiation, risk mitigation
Preferred skills
E-commerce or grocery logistics experience, knowledge of labor regulations, familiarity with routing optimization or fleet systems
Technologies
WMS/TMS tools
Responsibilities
Lead end-to-end DSP operational strategy, own DSP performance frameworks and KPIs, govern DSP compliance, act as liaison between DSPs and leadership, spearhead process optimization, anticipate operational risks, drive cross-functional alignment, translate analytics into strategic insights
Seniority
Senior, hands-on IC
