Telefonisten (m/w/d) für Patientenservice
Hybrid
Core
First-level support for patients, handling inbound/outbound calls and emails to schedule appointments with doctors and manage inquiries.
Role type
Patient service coordinator (telephony)
Builds
Appointment scheduling and patient communication
Domain
Healthcare (via careerplan.io/jobs/2180837-telefonisten-mwd-fur-patientenservice-at-valeara-bottrop-gmbh)
Deliverable
client delivery
Required skills
German (fluent), PC proficiency, empathy, stress resilience, flexible scheduling
Preferred skills
Medical assistant (MFA) or nursing background, experience with psychiatric patients, inbound/outbound telephony experience