Teamleiter IT-Projekte [m/w/d]
Core
Leading IT technical teams and planning/implementing IT infrastructure projects while optimizing service processes.
Role type
Senior IT Project Manager / Team Lead
Builds
IT infrastructure projects and optimized service workflows
Domain
IT Services & Infrastructure (via careerplan.io/jobs/2151007-teamleiter-it-projekte-mwd-at-comp-pro-systemhaus-gmbh)
Required skills
IT infrastructure expertise, project management, team leadership, service process optimization, technical troubleshooting, resource planning
Preferred skills
Experience with ticketing systems, SLA management, performance analysis
Technologies
IT infrastructure tools, ticketing systems
Responsibilities
Lead technical team (resource and deployment planning), Plan and implement IT infrastructure projects, Optimize and monitor service processes (tickets, escalations, SLAs), Act as technical expert for complex questions and escalations, Analyze and report on team performance and utilization
Seniority
Senior, hands-on IC with leadership