Claims Coordinator
Core
Support the residential insurance repair process by triaging claims, managing customer inquiries, and coordinating with project managers and trades.
Role type
Claims Coordinator
Builds
Residential insurance repair services
Domain
Insurance / Construction
Deliverable
client delivery
Required skills
claims triage, customer service, stakeholder communication, process adherence, problem solving, call management
Responsibilities
Triaging and evaluating residential insurance claims, managing inbound and outbound calls regarding claims, assisting customers and insurers in progressing claims on company portals, building stakeholder relationships to meet customer expectations, supporting the repair process alongside project managers and trades
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