Sachbearbeitung Kundenservice (m/w/d)
Core
Handling customer service inquiries, account management, and administrative tasks for waste management and recycling services.
Role type
Customer Service Specialist
Builds
Customer service interactions and administrative records for waste management services
Domain
Waste management and recycling
Deliverable
client delivery (via careerplan.io/jobs/21214-0067819592-S-sachbearbeitung-kundenservice-mwd-at-swk-stadtwerke-kaiserslautern-versorgungs-ag)
Required skills
Customer service, Data entry, Telephone communication, Microsoft Office, English (written and spoken), Administrative processing
Responsibilities
Process personal written and telephone inquiries, Manage customer master data, Handle appointment bookings for waste collection, Conduct internal and external telephone services, Process move-in and move-out procedures, Provide tariff counseling, Record payment transactions, Set up installment agreements