IT Support Specialist mit Schwerpunkt Client Management (m/w/d)
Core
IT Support Specialist handling client management, device provisioning, and daily IT operations for a law firm's users.
Role type
IT Support Specialist (Client Management)
Builds
Workplace systems, communication tools, mobile devices, and user accounts for law firm staff
Domain
Legal services / IT Operations
Required skills
IT support, ticketing systems, workstation OS, office applications, mobile device management, client management tools, user onboarding/offboarding, documentation, external vendor coordination
Preferred skills
Client management, Mobile Device Management, law firm specific applications
Responsibilities
Process IT service requests and incidents in the ticketing system, support users with workstations and applications, manage technical onboarding and device exchanges, support internal IT projects, develop support processes
Seniority
Mid-level, hands-on IC
